Last Updated :Â 10 January 2026
Q1. What is Aura Vorte?
Aura Vorte is an online store that offers women’s pants. All items are sold through our website at auravorte.store
Q2. Where is Aura Vorte located?
Our business operates from 3819 March Ave, Orlando, FL 32806, United States
Q3. Do I need to create an account to make a purchase?
No. Customers can place orders directly as guests without creating an account.
Q4. What type of products are available?
Aura Vorte provides a range of pants suitable for daily and casual use.
Q5. Are the items new?
Yes. All items listed for sale are new and unused.
Q6. How can I place an order?
Orders can be placed directly through our website. Add your selected items to the cart and complete checkout using the available payment options.
Q7. What payment methods are accepted?
We accept PayPal, major debit and credit cards processed through secure online payment gateways.
Q8. Do you charge tax?
No. At this time, Aura Vorte does not charge any sales tax.
Q9. What are the shipping charges?
A flat shipping fee of $18 is applied to all orders.
Q10. Can I cancel an order after it is placed?
Orders can only be cancelled before they are processed for shipment. Once dispatched, an order cannot be cancelled.
Q11. What is the delivery timeline?
The handling time is 1 to 3 business days. The transit time is 3 to 6 business days, resulting in an estimated total delivery time of 4 to 9 business days.
Q12. What is the order cut-off time?
Orders placed after 5:00 PM (GMT-05:00) or outside business hours are processed on the next business day.
Q13. Do you provide tracking information?
Yes. Once the order has been shipped, a tracking number is sent to the customer by email within 24 to 48 Hours.
Q14. What happens if I entered an incorrect shipping address?
Customers should contact us immediately at contact@auravorte.store . Once the order has processed we can’t do anything
Q15. What should I do if my order is delayed?
If your order exceeds the estimated delivery window, please contact us at contact@auravorte.store with your order details. We will review the tracking information and assist accordingly.
Q16. Do you accept returns?
Yes. Returns are accepted within 30 days of delivery, provided items are unused and returned in original condition with all tags attached.
Q17. Who is responsible for return shipping?
The customer is responsible for the cost of the return shipping label.
Q18. How can I request a return?
To start a return, email contact@auravorte.store with your order number and reason for return. Our support team will reply with return instructions within 1 to 2 business days.
Q19. How long does it take to process a return?
Once the returned item is received, inspection and processing may take 10 days. Confirmation is sent by email after evaluation.
Q20. When will I receive my refund?
Approved refunds are processed within 10 days and issued to the same payment method used at checkout. Shipping fees are not refundable.
Q21. Where can I find material or fabric details?
All product pages include material information for transparency.
Q22. Are size measurements exact?
Sizes are based on standard measurements. Minor differences may occur depending on the manufacturing process.
Q23. What should I do if I received an incorrect item?
Contact us within 48 hours of delivery at contact@auravorte.store
with your order number and a photo of the received item. We will provide assistance.
Q24. What should I do if an item arrives damaged?
Please email us with clear photos and order details within 48 hours of delivery so that we can review the situation and respond with the next steps.
Q25. How can I contact customer service?
You can contact us by email at contact@auravorte.store for any order-related questions or general inquiries.
Q26. What are your support hours?
Customer service is available Monday to Friday, 9:00 AM to 5:00 PM (GMT-05:00). Messages received outside these hours are addressed on the next business day.
Q27. How is my personal information handled?
All customer data is processed in accordance with our Privacy Policy. We do not share or sell customer information to third parties.